We understand you have a choice when choosing to hire a law firm. These guarantees are about how we communicate, prepare, and handle our client’s cases.
Guarantees for Every Client
- Guarantee 1: A real consultation, not a sales pitch. We provide a meaningful evaluation and practical options without pressure.
- Guarantee 2: A plain-English roadmap. We explain the process, likely milestones, and your role at each stage.
- Guarantee 3: You stay in control of major decisions. We advise; you decide (including settlement decisions in personal injury cases and major strategic choices in bankruptcy).
- Guarantee 4: Respect, dignity, and confidentiality. We treat people like people. Period.
Personal Injury Client Guarantees
- Guarantee 5: No recovery, no attorney’s fee. You pay no attorney’s fee unless we obtain a recovery for you (settlement or judgment). The terms are in a written contingency-fee agreement.
- Guarantee 6: We advance case expenses, and you do not repay those expenses unless we recover. We advance appropriate litigation expenses (records, filing fees, depositions, experts when justified). If there is no recovery, you owe us nothing for the expenses we advanced.
- Guarantee 7: Written closing accounting at the end. At conclusion, you receive a written statement describing the outcome and, if there is a recovery, the remittance to you and the method of calculation.
- Guarantee 8. Every offer gets communicated promptly. You will receive every settlement offer, with our evaluation and options.
- Guarantee 9: You control settlement decisions. We do not settle without your authorization.
- Guarantee 10: A disciplined claim build (not quick-settle pressure). We develop liability and damages support (records, wage loss, future needs where applicable) so your decision is informed.
- Guarantee 11: Project management of your claim. We track records, bills, liens, insurance communications, and deadlines to keep the case moving.
- Guarantee 12: Truthful value guidance. We provide realistic guidance based on facts and law, and we do not promise outcomes or numbers.
- Guarantee 13: Consistent contact during treatment. We keep in touch at sensible intervals and adjust strategy as treatment evolves.
- Guarantee 14: Litigation readiness when warranted. If filing a law suit becomes the right strategic step, we explain why, what changes, expected timelines, and cost considerations.
Bankruptcy Client Guarantees
- Guarantee 15: Honest fit assessment. If bankruptcy is not the right tool, we will tell you and explain alternatives.
- Guarantee 16: Up-front disclosure of what bankruptcy can and cannot do. We explain benefits, limits, and risks in plain language without unrealistic promises.
- Guarantee 17: Preparation that reduces surprises. We provide a clear document checklist and review your information with you before filing.
- Guarantee 18: Timely filings and deadline tracking. We track key deadlines and required submissions and keep you informed if anything changes.
- Guarantee 19. Stop Creditor Harassment. We advise you how to handle creditor calls, letters, and lawsuits while your case is pending (without promising that all contacts will stop).
- Guarantee 20. Trustee and court communications handled professionally. We respond appropriately and keep you informed of requests, issues, and next steps.
- Guarantee 21. Post-filing clarity. You will understand required courses, reaffirmation considerations (if applicable), and what to do if something unexpected happens.